Puffdown support

Questions, bugs or ideas? Email puffdown@solutionapps.app — we usually reply within 2 business days.

How do I restore my purchase?

Open Puffdown → Settings → Restore purchases. Use the same Apple ID you bought Plus with.

How do I cancel my subscription?

On your iPhone: Settings → your name → Subscriptions → Puffdown Plus → Cancel. Cancel at least 24 hours before the renewal date to avoid the next charge. Deleting the app does not cancel the subscription.

How do I get a refund?

Payments are handled by Apple. Request a refund at reportaproblem.apple.com.

Where is my data?

Your plan, puff log and cravings are stored only on your device. Deleting the app or using Settings → Start over erases them. See the Privacy Policy.

Is Puffdown medical advice?

No. Puffdown is a self-tracking and motivation tool. Health milestones are general information. If you are struggling, talk to a doctor or a quit line about nicotine replacement and other support.